MEET OUR LEADERSHIP
Collectively our executive and leadership teams have over a 100 years of combined services experience!
We’ve seen it all… experience has taught us what really matters. Credibility drives us to deliver it. The result is a completely different and uncommon approach called Unbridled Connect.
20/20/60 model has been a lifelong goal he now focuses on through a variety of non-profits, particularly
at Peaceful Hugs, a non-profit focused on at-risk youth and single moms headquartered in his
hometown of Detroit, MI.
An experienced turn-around executive, Mark has served as Chief Operating Officer and other high-level
executive positions throughout his career. He has worked with high growth start-up organizations as
well as Fortune 500 and Higher Education institutions focused primarily on building revenue and
optimizing operations to drive profitability. Throughout his career, he has achieved a strong track record
of results, execution excellence, and improved efficiency while also driving customer engagement and
client satisfaction to unprecedented levels. He has served clients such as AT&T, British Airways,
Comcast, Arizona State University, Southern New Hampshire and a variety of other high-profile
organizations and higher education institutions.
Mark holds a bachelor’s degree, graduating summa cum laude from Lynn International University in Boca
Raton, Fl. and is currently working towards finishing his Master of Divinity degree focused on non-denominational chaplaincy.
customer service and consumer care strategies are aligned with their strategic business
objectives. With more than 25 years of industry experience; Dale’s strength is helping an
organization develop a strategic plan and successfully implement the plan through execution,
driven from a customer-first philosophy. He has led Fortune 500 company’s initiatives to enter
new markets with a focus on delivering and sustaining strong customer satisfaction and brand
loyalty in omni-channel environments. Those initiatives include customer service, ecommerce,
direct-to-consumer and digital strategy initiatives in the consumer goods, food and beverage,
apparel, automotive, consumer packaged goods, healthcare, health and beauty, hospitality, non-
profit, retail, and publishing industries. Most importantly, his achievements have been done
while building and solidifying strong client relationships.
Prior to joining Unbridled Connect, Dale served as Vice President of Sales and Marketing with
C3i Solutions (formerly Telerx), a division of HCL Technologies. He also served in executive
marketing positions with several global retail companies. Dale currently resides in Dallas with
his wife, Anne and their two sons. He is a graduate of Kent State University in Ohio, and
completed the Advanced Graduate Marketing Studies Program at Southern Methodist University
(SMU) in Dallas.